On transparent and favorable terms, they provide a comprehensive range of logistics services, including parcel collection and delivery points, courier delivery, cargo transportation, fulfillment, and other warehousing services. They have their substantial last-mile infrastructure based on Sber branches, their courier services, a fleet of trucks, and storage space throughout the country as a major link in the Sber ecosystem's logistics services.A 24-hour contact center and 82 representative offices in key Russian cities promote uniform quality and customer service standards across the country, providing a comprehensive spectrum of logistics activities from the first to the last mile in their territory. SberLogistics' tale began in the summer of 2019 when Sberbank invested in the capital of the delivery services aggregator Shiptor. Shiptor is now part of the SberLogistics infrastructure, a specialist service for small online retailers that provides simple solutions for fast automating logistics via integration modules.SberLogistics, in conjunction with the Shiptor service, is a federal-level universal logistics operator, providing one-of-a-kind solutions for a wide range of customers. They send shipments and letters from top marketplaces, online stores, numerous business sectors organizations, as well as private clients, individual entrepreneurs, and self-employed persons, with equal attention.SberLogistics in numbersMore than 26,000 delivery directions, 82 regional centers, over 2 500 points for receiving and issuing parcels at Sberbank branches, 10 500 parcel terminals in the network of points of issue, 5 class A warehouses with a total area of more than 130,000 m2, 1500 couriers in the state, 95 percent operational quality.
Parcel Tracker provides tracking both for international postal services (delivery services run by countries) and for couriers (private companies such as UPS and FedEx).