The 7 Best Mailroom Management Software For 2024

Picture this: You walk into your mailroom. It’s chaotic. Packages are overflowing, and finding specific deliveries feels like searching for a needle in a haystack. All the while, you know recipients are waiting impatiently.

It’s a scenario all too familiar for mailroom managers.

Thankfully, there's a solution: mailroom management software. These tools streamline the delivery process, boosting efficiency and customer satisfaction. 

In this overview, we explore the seven best mailroom management software on the market. 

What is a Mailroom Management Software?

Mailroom management software acts as a digital hub for mailrooms. It streamlines all incoming and outgoing deliveries.

The core functionalities include:

• Package scanning: Staff quickly log and identify packages using barcodes or QR codes.
• Tracking: Real-time tracking shows package location and status, keeping recipients informed.
• Delivery management: Automate notifications for pickups or deliveries, ensuring efficient distribution.
• Reporting and analytics: Gain insights into package volume, delivery times, and potential bottlenecks
  

By automating these tasks, mailroom management software eliminates manual processes, reduces errors, and keeps everyone informed. This translates to faster deliveries, less frustration, and a more organized mailroom experience.

Benefits of Using Mailroom Management Software

‍

Here are the advantages of implementing mailroom management software:

1. Increased efficiency and time savings: Ditch time-consuming tasks like manual package logging and notifications. Mailroom software automates these processes so your team can focus on strategic work.
2. Improved resident satisfaction with faster package pickup: Residents crave convenience, and mailroom software delivers. Real-time tracking keeps them informed. Automated pickup alerts ensure they don't miss a beat.
3. Data-driven insights for better decision-making: Gain valuable insights into package volume, delivery times, and resident behavior. Mailroom software provides data and analytics that can identify bottlenecks and optimize operations.
4. Enhanced security and tracking capabilities: Lost or stolen packages become distant memories. Real-time tracking provides constant monitoring. Features like electronic signature capture verify deliveries, ensuring packages reach the right hands.

Top Mailroom Management Software Options

So, you understand the advantages of implementing mailroom management software. 

Next, we’re going to explore the top options available. 

1. Parcel Tracker

‍

‍

Parcel Tracker is a robust mailroom management solution that simplifies parcel handling for businesses, universities, residential complexes, and other organizations. 

Aimed at high-traffic mailrooms, Parcel Tracker lets users log incoming and outgoing packages, send notifications and collect proof of collections in seconds. 

• Typical Clients: Higher Education, Government, Mailrooms, Corporate Offices
  
• Market Segment: Mid-Market and Enterprise
  
• Standout Features:
  • Fast to set up and easy to use
  • Utilizes AI technologies to speed parcel management and streamline mailroom processes (delivering an average time savings of 1250 hours annually)
  • Full enterprise configurability and security
  • Detailed analytics to track and optimize mailroom operations
  • Complete feature set for various use cases
    
    
• Weaknesses:
  • No Parcel Locker integrations
    
• Starting Pricing: $130/month
  

2. Qtrack

‍

‍

Image source

QTrak is an efficient internal delivery tracking solution. It's designed to enhance mail and asset management across various industries.

• Typical Clients: Higher Education, Hotels and Conference Centers
  
• Market Segment: Small-Business and Mid-Market
  
• Standout Features:
  • Quick to set up and use
  • Fixed pricing options available
  • Smart lockers and advanced tracking technology to streamline mail delivery
    
• Weaknesses:
  • QTrack has no enterprise features 
  • The software has a limited feature set
    
• Starting Pricing: $2000/year

3. Notifii

‍

‍

Image source

Notifii is a cloud-based app designed to streamline mailroom management by reducing the time required to log deliveries. 

• Clients: Condominiums, Residential, Multifamily
  
• Market Segment: Small-Business and Mid-Market
  
• Standout Features:
  • Simple to use and quick to set up
  • Self-service mail pickup
  • Extensive range of integrations into other property management systems
  • Parcel Lockers available
    
• Weaknesses:
  • Notifii lacks the feature set needed for more complex parcel workflows
  • Requires a higher amount of manual data entry
    
• Starting Pricing: $99/month

4. iLobby

‍

‍

Image source

iLobby is an enterprise mailroom management platform. It's designed to ensure seamless tracking and verification of incoming deliveries. 

• Typical Clients: Office spaces, Mailrooms‍
• Market Segment: Mid-Market and Enterprise
  

Standout Features:

• Extensive range of integrations into other solutions
• A full suite of office management tools, including visitor management, meeting room management, desk space management and more
• Ultimate scalability, with unlimited mail, packages and pick-ups, and an unlimited number of users and employees
  
  
• Weaknesses:
  • Lacking feature set for complex parcel workflows
  • Requires a lot of manual data entry
    
• Starting Pricing: $99/month
  

5. Envoy Deliveries

‍

‍

Image source

Envoy Deliveries is designed to streamline the process of handling incoming office deliveries. The software offers detailed analytics to track delivery patterns and optimize mailroom operations.

• Typical Clients: Office Spaces
  
• Market Segment: Mid-Market and Enterprise
  
• Standout Features:
  • Easy to use and navigate
  • Extensive range of integrations into other solutions
  • A full suite of office management tools, including visitor management, meeting room management, hot desk management and more
    
• Weaknesses:
  • Limited parcel management functionality to optimize your workflow
  • No real-time parcel recipient detection
    
• Starting Pricing: $5/recipient

6. PackageX

‍

‍

Image source 

PackageX Receive is a mailroom management solution that streamlines package handling using advanced technology. 

• Clients: Warehouses, Retail, Mailrooms
  
• Market Segment: Mid-Market and Enterprise
  
• Standout Features:
  • Extensive feature set for complex parcel handling and mailroom management
  • Parcel dispatch, courier label generation and custom label printing
  • Fully automated so no manual data entry is required
• Weaknesses:
  • Requires constant internet connectivity to detect recipient details from parcels
  • No real-time parcel recipient detection
    
• Starting Pricing: $240/month

7. Verkada

‍

‍

Image source

‍
Verkada Mailroom Delivery Management solution is designed for mail handling in workplace environments. Through advanced tracking capabilities, businesses can monitor parcel movement in real time, from when they arrive in the mailroom to their final delivery destination.

• Clients: Office Spaces, Government Buildings, Healthcare
  
• Market Segment: Mid-Market and Enterprise
  
• Standout Features:
  • Easy to use and configure
  • User-friendly and intuitive interface
  • Can be integrated with Verkada CCTV cameras
    
• Weaknesses:
  • Cannot purchase the mailroom management system only – it is bundled with visitor management
  • Limited parcel management functionality
    
• Pricing: $3600/year

How to Choose Your Mailroom Management Software

‍

‍

Selecting the appropriate mailroom management software is crucial in enhancing workplace efficiency.

The right software should align with specific needs, whether automating package tracking or integrating with existing systems.

Here are some key factors to consider:

Facility Size and Type

Selecting mailroom management software depends on your facility's size and type. Requirements vary based on user numbers, daily package volume, and operational needs. For example, a corporate office has different needs than a student housing complex or a small business.

Budget

Investing in mailroom management software requires careful financial planning. Consider both the initial purchase and ongoing subscription fees. Avoid focusing only on price; prioritize a solution that offers the needed features at a sensible price.

Desired Features and Functionalities

Identify your specific mailroom needs before selecting software. Consider challenges such as lost packages, communication issues, and inefficient sorting. Create a prioritized list of must-have features, like robust package tracking, automated alerts, and in-depth analytics. Choosing software that addresses these requirements ensures it improves your mailroom operations.

Ease of Use for Staff and Residents

Effective mailroom management software should have user-friendly interfaces for both staff and residents. An intuitive design ensures a smooth learning curve and ongoing satisfaction. Staff can handle daily tasks, while residents can easily track deliveries, schedule pickups, and access information without navigating complex menus.

Finding Your Mailroom Solution

Modern mailroom management software is a revolution waiting to be embraced. 

Solutions like Parcel Tracker offer powerful features for facilities with high-volume deliveries or a focus on resident convenience. Its intuitive interface and robust functionalities cater to various facility types and functionalities. With digital software, you can deliver a smooth and efficient mailroom experience.

Ready to unlock the potential of your mailroom? Get started with a free trial today!