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Residential
Residential
Residential
Parcel Management Made Easy for Residential Buildings
Log, Notify and Hand-off parcels: Deliver exceptional resident experiences while streamlining parcel logistics for apartments, condominiums, and multi-tenant residential properties.
Streamlining parcel management of 1000s of institutions:
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Results achieved by our Mailroom solution
0%
cut down in parcel managment
0+
parcels scanned daily
0x
quicker parcel collection
Why Residential Properties Choose Parcel Tracker
Eliminate Parcel Chaos
Keep lobbies and mailrooms organized by efficiently logging and tracking parcels, reducing clutter and confusion for staff and residents.
Boost Tenant Satisfaction
Secure parcel handling ensures no lost deliveries, and automated notifications make pickup easy and hassle-free for residents.
Reduce Staff Workload
Automate parcel logging and streamline workflows, freeing up front-desk staff to focus on tenant services and other priorities. Properties typically save 4-6 hours per day on parcel handling alone.
Never get blamed for a lost parcel
Track every parcel’s journey from arrival to pickup with photo logs, timestamps, and digital signatures, ensuring complete transparency and security for residents and property managers.
Why Residential Properties Choose Parcel Tracker
Eliminate Parcel Chaos
Keep lobbies and mailrooms organized by efficiently logging and tracking parcels, reducing clutter and confusion for staff and residents.
Boost Tenant Satisfaction
Secure parcel handling ensures no lost deliveries, and automated notifications make pickup easy and hassle-free for residents.
Reduce Staff Workload
Automate parcel logging and streamline workflows, freeing up front-desk staff to focus on tenant services and other priorities. Properties typically save 4-6 hours per day on parcel handling alone.
Never get blamed for a lost parcel
Track every parcel’s journey from arrival to pickup with photo logs, timestamps, and digital signatures, ensuring complete transparency and security for residents and property managers.
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
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“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
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745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
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“Parcel Tracker allows us to just scan packages and know that we don't have to track everyone down."
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Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
“Parcel Tracker allows us to just scan packages and know that we don't have to track everyone down."
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
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“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
745
parcels scanned in 8 weeks
≈35+
staff hours saved during the 8-week festival
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
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Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
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“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈750
hours annual time savings
≈5.2x
faster collections
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"Parcel Tracker has been really efficient and It has cut down the time required to log deliveries and notify clients.“
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Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈750
hours annual time savings
≈5.2x
faster collections
"Parcel Tracker has been really efficient and It has cut down the time required to log deliveries and notify clients.“
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
hours annual time savings
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“Parcel Tracker is reliable and very user-friendly. The team loves using it.”
.svg)
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
parcels scanned daily
“Parcel Tracker is reliable and very user-friendly. The team loves using it.”
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
340,000
parcels scanned annually
≈1300
hours annual time savings
“Parcel Tracker is reliable and very user-friendly. The team loves using it.”
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
50-150
parcels scanned daily
≈4.3x
faster collection
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“What was once a laborious manual task that took an inordinate amount of time is now a quick, streamlined process.”
100+
parcels scanned daily
2.6x
faster parcel management
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“The time that we’ve saved from implementing Parcel Tracker has been put straight back into the services we deliver.”
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Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
100+
parcels scanned daily
≈1494
parcels scanned daily
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“Parcel Tracker saved the staff a lot of time to focus on what matters most: The resident experience.”
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Loved by the Best
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
Number One Rated
Parcel Management Software
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
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Ease of Use
Simple and intuitive product for non-tech users
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Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8
Loved by the Best
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
50-150
parcels scanned daily
≈4.3x
faster collection
“What was once a laborious manual task that took an inordinate amount of time is now a quick, streamlined process.”
Number One Rated
Parcel Management Software
Parcel Management Software
Parcel Tracker is highly rated by the reviewers and trusted sources with a very positive product direction!
Ease of Use
Simple and intuitive product for non-tech users
Ease of Setup
Average setup process lasts an hour
Product Direction
Listen to the users feedback and adjust the product
Quality of Support
We are here for every question you have
Capterra
4.8
SourceForge
4.8
G2
4.8
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
.svg){kind=logo}
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
.svg)
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈1460
hours per year
.svg)
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈ 1460
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
Tailored Features for Residential Properties
AI-Powered Parcel Logging
Log parcels quickly with optical character recognition (OCR) technology that reads names, barcodes, and handwritten labels, even on informal deliveries from family and friends. No barcodes are needed.
Learn More
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Secure Notifications and Parcel Handoffs
Automatically notify tenants of parcel arrivals and enable secure pickup with QR codes, reducing delays, improving resident satisfaction and creating a proof of collection for reception staff.
Learn More
Self-Service Collection Options
Tenants can independently retrieve parcels using kiosks or secure parcel rooms, offering 24/7 flexibility.
Learn More
Logging Returns and Outbound Parcels
Easily manage outgoing parcels by generating labels, logging returns, and creating a detailed record of all outbound items, streamlining the return and dispatch process for tenants.
Learn More
Multi-Site Management
Manage parcel logistics across multiple properties from a single, centralized platform, perfect for portfolio managers.
Learn More
Detailed Reporting and Insights
Generate actionable reports on parcel volumes, tenant pickup trends, and courier performance to improve operations.
Learn More
Why Residential Properties Choose Parcel Tracker
AI Driven Data Extraction
Leverage cutting edge AI and computer vision to speed up the parcel management and goods receiving process
Try Parcel Tracker for Free
Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.
Customer Success Stories
Capterra
4.8
SourceForge
4.8
G2
4.8
0%
cut down in parcel managment
0+
parcels scanned daily
.svg){kind=logo}
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
80%
cut down in parcel managment
100+
parcels scanned daily
.svg){kind=logo}
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
80%
cut down in parcel managment
100+
parcels scanned daily
“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”
.svg){kind=logo}
Used in wide spread of industries
Best Use cases for Commercial Real Estate
Used in wide spread of industries
Best Use Cases for Residential Real Estate
Mailroom App
Your daily workhorse for parcel check-in and check-out.
Learn More
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Reception App
Quick scans, instant alerts, and no more queues.
Learn More
Parcel Room
Learn More
Try Parcel Tracker for Free
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14-day free trial, no card required
Free plan always available for up to 100 parcels a month
Switch plans anytime
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Scale With Security in Mind
Parcel Tracker is audited and certified by industry-leading third-party standards.
Frequently asked questions
How does Parcel Tracker simplify parcel management?
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Parcel Tracker automates the parcel logging process and sends instant notifications to tenants, saving up to 90% of the time spent on manual tasks. This ensures a smoother operation and happier tenants.
How does Parcel Tracker enhance data security?
Parcel Tracker uses GDPR-compliant encryption, HTTPS protocols, and robust tracking features to secure tenant and parcel data, giving property managers peace of mind.
What support is available if staff have questions?
Parcel Tracker offers 24/7 support and detailed onboarding resources to ensure staff can resolve any questions quickly. The platform is also backed by a knowledge base for common queries and troubleshooting.
Is Parcel Tracker easy for staff to use?
Yes, Parcel Tracker is designed to be intuitive and user-friendly, requiring minimal training. The mobile and web platforms are straightforward, allowing staff to start managing parcels efficiently from day one.
Can Parcel Tracker handle informal deliveries, such as handwritten packages?
Yes, Parcel Tracker’s AI-powered OCR technology reads handwritten labels and can even generate barcodes for tracking. This makes it ideal for deliveries from family, friends, or other informal sources.
How does Parcel Tracker enhance resident satisfaction?
With secure notifications and seamless pickup options, residents are assured their parcels are handled properly. Efficient management reduces clutter in mailrooms and ensures no parcels are lost, significantly improving resident confidence.
Can tenants collect parcels when staff aren’t available?
Yes, tenants can use self-service kiosks or secure parcel rooms to collect parcels independently. QR codes and email notifications provide easy, 24/7 access without the need for staff assistance.
What devices are compatible with Parcel Tracker?
Mailroom App:iPhones: SE (3rd Gen) or 12+ for optimal performance.• Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).• Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.Kiosk App:• iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.• Android Phones: Pixel 6A or devices with 4GB+ RAM.• Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.
Can notifications be customized to fit property branding?
Yes, Parcel Tracker allows you to personalize notifications with your logo, branding, and tailored messages, ensuring a professional and cohesive tenant experience.
Does Parcel Tracker integrate with existing property management systems?
Yes, Parcel Tracker integrates seamlessly with popular property management systems to ensure a unified solution for parcel and tenant management.
Start using parcel tracker For free
After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!