Mailroom

Mailroom Management Software

Simplify mailroom operations with Parcel Tracker’s mailroom management software. Log deliveries, notify recipients instantly, and track parcel pickups with the press of a button.

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Simplify Mailroom Management At Scale

Streamline Mailroom Operations

Log parcels effortlessly with Parcel Tracker’s AI-powered scanning. With a single scan, the system records the parcel, matches it to the recipient in your directory, and sends an instant notification.
Scan-in Parcels

Automate Recipient Notifications

Keep recipients updated automatically. Parcel Tracker sends customizable notifications through email, Slack, SMS, and more, ensuring every parcel is collected promptly.
Automate Notifications

Enhance Mailroom Security

Secure your mailroom with end-to-end tracking. Parcel Tracker provides digital proof of pickup, timestamps, photo logs, and recipient signatures, preventing misdelivered or lost items and giving you a reliable audit trail to protect your staff.
Secure Collections

Actionable Mailroom Management Insights and Reporting

Gain full visibility into your mailroom’s performance with detailed analytics, parcel flow reports, and real-time SLA tracking. These tools empower you to optimize operations and meet your organizational goals effectively.
Analytics and Reporting

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
0+
parcels scanned daily
0
hours per year
“I’ve used different styles of delivery systems, but Parcel Tracker, it’s just a great system.“
100-200
parcels daily per site
≈2.6x
faster parcel logging per site
“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”
≈912
hours annual time savings
100%
more accuracy
“Now because we save more time with Parcel Tracker, we can invest that time to provide a better service for all of our guests.”

Used in wide spread of industries

Office/Commercial
Modernize mail and parcel handling for workplaces.
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Hospitality
Delight guests with fast, secure parcel handling
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University and HE
Serve faculty and students with full visibility.
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Government and Defense
Cradle to Grave: secure, auditable, and compliant.
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Explore Parcel Tracker’s full functionality

Freight Forwarding
Streamline your workflows and delight customers.
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Receipts and Deliveries Automation
Everything logged, nothing lost.
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Internal Logistics App
Track every delivery from dock to desk.
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Warehouse App
Track what’s coming in and out in real time.
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Reception App
Quick scans, instant alerts, and no more queues.
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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.

Frequently asked questions

What is mailroom management software?

Mailroom management software helps organizations efficiently manage incoming packages and mail from arrival to pickup. Parcel Tracker provides a centralized system that records deliveries, tracks pickups in real time, and gives mailroom staff full visibility into mailroom activity.

How does a mailroom management system track packages and deliveries?

When a package arrives, staff scan the label to log the delivery and assign it to a recipient. Mailroom management systems like Parcel Tracker automatically record the delivery and notify recipients via email or SMS when their package is ready for pickup.

What is a digital mailroom and how does it work?

A digital mailroom replaces manual mail handling with software that manages deliveries electronically. Solutions like Parcel Tracker maintain a searchable record of every delivery, creating a more organized and transparent mailroom operation.

What features should mailroom automation software include?

Mailroom automation software should include delivery logging, automated recipient notifications, proof-of-pickup, reporting tools, and secure delivery records. Parcel Tracker also provides AI-powered label scanning on mobile devices to capture delivery details and reduce manual data entry.

Why is Parcel Tracker the best solution for mailroom automation?

Parcel Tracker stands out with its AI-powered scanning, seamless digitalization, real-time tracking, and integrations, making it the ultimate mailroom automation software for organizations looking to enhance efficiency and security.

Does Parcel Tracker send automated notifications?

Yes, Parcel Tracker automates mailroom notifications across multiple channels, including email, SMS, Slack, Teams, and Zapier, ensuring recipients stay informed as soon as their parcel is ready for pickup.

How does Parcel Tracker record proof-of-collection?

The software captures digital signatures, timestamped images, and audit logs, creating a transparent and verifiable mailroom automation workflow that ensures accountability for every parcel.

Can I log parcels without barcodes?

Yes, Parcel Tracker supports barcode-free mailroom automation, using AI to extract recipient details from labels. The system can also generate barcodes for seamless tracking and efficient mail management.

What if recipients use nicknames or informal names?

Parcel Tracker’s intelligent mailroom automation system recognizes nicknames and variations through OCR and AI, ensuring parcels are accurately assigned and reducing misdelivery risks.

Can one user receive notifications for multiple recipients or departments?

Yes, Parcel Tracker’s mailroom automation system allows a single user to receive and manage notifications for multiple recipients, departments, or even different business units.

What analytics and reporting does Parcel Tracker provide?

Parcel Tracker provides detailed mailroom analytics, tracking parcel volumes, delivery times, courier performance, and outstanding items. These insights help optimize mailroom automation workflows and improve overall efficiency.

How does Parcel Tracker help digitize physical documents?

Parcel Tracker’s mailroom automation software allows you to scan and digitize physical documents using a mobile camera. These documents can be linked to specific parcels or mail items, eliminating the need for manual paperwork and improving efficiency.

Can digitized documents be shared easily?

Yes, Parcel Tracker enables seamless document sharing via email, secure links, or direct access through the web and mobile app. Staff and recipients can view or download important files anytime, streamlining communication and reducing the need for physical copies.

How can I quickly search for digitized documents?

Parcel Tracker’s advanced search function allows users to retrieve digitized documents instantly by searching recipient names, parcel numbers, tags, or document types. This ensures fast and efficient access without sifting through physical files.

Where are digitized documents stored, and how secure are they?

All scanned documents are securely stored in your account, ensuring easy access while maintaining compliance with data security regulations. Parcel Tracker uses encrypted cloud storage, preventing unauthorized access and safeguarding sensitive information.

Is Parcel Tracker easy to use for non-tech-savvy staff?

Yes, the system is designed with intuitive mailroom automation software that requires minimal training. Even staff with limited technical experience can easily manage parcels, documents, and notifications.

How easy is it to integrate and implement Parcel Tracker?

Parcel Tracker is quick to implement and requires no complex hardware or setup. It can also integrate with existing directories and operational systems to automatically identify recipients and streamline mailroom workflows.

We don’t process many parcels. Is Parcel Tracker still useful?

Absolutely. Parcel Tracker is scalable, making it suitable for mailrooms of any size. If your organization processes fewer than 100 parcels monthly, you can access its mailroom automation features for free—perfect for smaller operations.

Can I try Parcel Tracker for free?

Yes, Parcel Tracker offers a free trial. Experience its mailroom automation software capabilities and see how it simplifies mailroom operations before making a commitment.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

Simple, Transparent Pricing for Smarter Parcel Management

Start today, no credit card required.
Free
$0
/ MONTH
Start for Free
AI Data Extraction
Log inbound and outbound parcels
Notes
Reporting and Analytics
Up to 100 parcels a month
Best for: Light weight parcel management
Plus
$87
/ MONTH / SITE
Start for Free
Everything in Free plan
Unlimited Parcels
Custom Notification Emails
API and Zapier Integrations
Best for: Receptions, Student Halls, small offices
Most Popular
Pro
$147
/ MONTH / SITE
Start for Free
Everything in Free and Plus
SSO login and AD Entra Syncing
Custom Attributes and Workflows
Multi-site management
Best for: Larger offices, Receiving Bays and Mailrooms
Enterprise
Custom
Contact us
Custom
SLA
Multi Hop Parcel Management
Internal Fleet Management
Best for: Complex parcel management workflows in large organisations
Free
$0
/ MONTH
Start for Free
AI Data Extraction
Log inbound and outbound parcels
Notes
Reporting and Analytics
Up to 100 parcels a month
Best for: Light weight parcel management
Plus
$67
/MONTH / SITE
Start for Free
Everything in Free plan
Unlimited Parcels
Customizable Notification Emails
API and Zapier Integrations
Best for: Receptions, Student Halls, Small Offices
Most Popular
Pro
$117
/ MONTH / SITE
Start for Free
Everything in Free and Plus
SSO login and AD Entra Syncing
Custom Attributes and Workflows
Multi-site management
Best for: Larger Offices, Receiving Bays and Mailrooms
Enterprise
Custom
Contact us
Everything in Pro
SLA
Multi Hop Parcel Management
Internal Fleet Management
Best for: Complex parcel management workflows in large organisations
USD