Freight Forwarding

Freight Forwarding Management Software

Manage freight forwarding operations from the consolidation warehouse to final delivery in one place. Log parcels at the receiving warehouse, track transfers to the destination hub, automate customs duties, and notify recipients in real time. No extra hardware or complex setup required.

Simplify Freight Forwarding

Freight Forwarding Made Simple

Seamlessly log parcels as they arrive at your consolidation warehouse and track their movement to the destination hub with Parcel Tracker’s freight forwarding software. Automate recipient notifications at every stage, ensuring transparency while reducing customer inquiries. No extra hardware or complex setup required.
Scan-in Parcels

Branded Freight Tracking Portal

Enhance your logistics service with a custom-branded tracking page, allowing recipients to monitor shipments in real time. Providing clear updates on parcel movements eases delivery concerns, cuts down on support requests, and optimizes your team’s efficiency.

Customizable Notifications

Align every communication with your company’s brand by customizing tracking updates and notifications. Strengthen your identity while delivering a superior experience that sets you apart in the freight forwarding industry.
Custom Notifications

Simplified Customs Duties

Customers self-report package details and Parcel Tracker calculates customs duties automatically based on the transit route. All duty information is stored in one place, keeping your freight operations compliant without manual lookups.

Effortless Invoicing

Automatically generate invoices based on customs requirements, package weight, and shipment details. Accept payments via automated card processing or manual cash recording to keep your freight forwarding operations running without delays.

Branded Freight Management App

Give customers a branded mobile app to track shipments, submit customs details, and make payments, all from one platform. A consistent brand experience at every touchpoint builds trust and reduces inbound support requests.

Try Parcel Tracker for Free

Start your 14-day trial of the Professional Plan. After that, manage up to 100 shipments per month for free, with no time limit.

Customer Success Stories

Capterra
4.8
SourceForge
4.8
G2
4.8
100+
parcels scanned daily
≈1494
annual time savings
“Parcel Tracker saved the staff a lot of time to focus on what matters most: The resident experience.”

Used in wide spread of industries

Freight Forwarding
Log, track and collect parcels with ease across warehouses.
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Warehouse
Simplify goods-in and track everything downstream.
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Retail
Keep returns and deliveries moving without delays.
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Shipping and Mail Services
Track critical deliveries across your sites with confidence and compliance in mind.
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Explore Parcel Tracker’s full functionality

Receipts and Deliveries Automation
Everything logged, nothing lost.
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Internal Logistics App
Track every delivery from dock to desk.
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Warehouse App
Track what’s coming in and out in real time.
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Reception App
Quick scans, instant alerts, and no more queues.
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Mailroom App
Your daily workhorse for parcel check-in and check-out.
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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.

Parcel tracker Time
Saving calculator

Staff cost/hour:
Parcels per:
Time spent/parcel/min
Without Parcel Tracker
Time spent/parcel
3 min
Hours spent/year
480h
480h
480h
480h
Cost in man hours
9600
9600
9600
9600
Time spent/parcel
45 sec
Hours spent/year
160h
160h
160h
160h
Cost in man hours
6384
6384
6384
6384
Your Savings
6,384
6,384
6,384
6,384
Cost saved / Year
319 h
319 h
319 h
319 h
Hours saved / Year

Frequently asked questions

What is freight forwarding management software?

Freight forwarding management software helps logistics companies and consolidation warehouses log, track, and dispatch parcels across multiple locations. It automates customs duty calculations, generates invoices, sends recipient notifications, and records proof of delivery, replacing manual spreadsheets and paper-based processes with a single digital workflow.

How much does freight forwarding management software cost?

Parcel Tracker is free for operations handling up to 100 shipments per month, with no time limit. Paid plans are available for higher volumes, and all plans include a 14-day free trial of the Professional tier before any commitment is required.

How does Parcel Tracker track parcel movement across multiple warehouses?

Parcel Tracker tracks each shipment in three stages: log the parcel at the receiving warehouse, scan it when transferring to the destination hub, and scan again on arrival. Recipients collect using a QR code or a digital signature, giving you a complete, timestamped audit trail from the first scan to the final handover.

How does Parcel Tracker log proof of delivery?

The system records proof of delivery through digital signatures, timestamped photos, and detailed audit logs, ensuring complete shipment tracking and accountability.

How does contactless proof of delivery work?

Parcel Tracker enables contactless parcel handovers via QR codes or secure email links, allowing recipients to confirm deliveries without direct interaction.

Does Parcel Tracker send automated freight updates?

Yes. Parcel Tracker automates notifications via email, SMS, Slack, Teams, and Zapier, keeping recipients updated on their shipment status at every stage.

Can email notifications be customized for freight forwarding updates?

Yes. Parcel Tracker lets you personalize notifications with your branding, including logos, tailored messages, and email templates to match your business identity.

Can customers view their parcel shipping status?

Yes. Customers can track their parcels via email notifications or by logging in to the mobile or web app, where real-time updates on shipment status are available at every stage.

Can I consolidate multiple parcels into a single container?

Yes. Use Parcel Tracker's tagging feature to group individual parcels into a container or consolidated shipment. The grouped shipment is tracked as a single unit, with each parcel still linked to its individual recipient record.

What analytics and reporting does Parcel Tracker provide for freight forwarding?

Parcel Tracker delivers analytics covering shipment volumes, transit times, carrier activity, and pending deliveries. These insights help streamline logistics operations and optimize team efficiency.

Is Parcel Tracker suitable for small freight forwarding operations?

Yes. Parcel Tracker is free for operations handling up to 100 shipments per month with no time limit. Paid plans scale to larger volumes, making it practical for businesses of any size.

Is Parcel Tracker easy to use for logistics teams with minimal tech experience?

Yes. Parcel Tracker is designed for ease of use and requires minimal training. Its intuitive interface ensures that even non-tech-savvy staff can efficiently manage freight shipments from day one.

What makes Parcel Tracker different from other freight forwarding management software?

Parcel Tracker stands out with its user-friendly design, AI-driven scanning, seamless integrations, and scalability, making it an ideal freight forwarding management solution for businesses of any size.

What if a freight shipment does not have a barcode?

Parcel Tracker allows you to log shipments without barcodes, extracting recipient details using AI. The system can also generate barcodes for efficient tracking within the freight forwarding management software.

What if a shipment arrives with incorrect or missing recipient details?

Parcel Tracker enables manual shipment management, using advanced search and tagging tools to assign and track items accurately.

What happens if shipment labels contain nicknames or abbreviations?

Parcel Tracker's AI-powered scanning recognizes variations in recipient names, ensuring shipments are correctly logged and matched.

What security certifications does Parcel Tracker hold?

Parcel Tracker is GDPR-compliant and ISO/IEC 27001:2022 certified, audited by independent third-party assessors.

Which devices are compatible with Parcel Tracker Mailroom Software?

Mailroom App:

  • iPhones: SE (3rd Gen) or 12+ for optimal performance.
  • Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).
  • Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.

Kiosk App:

  • iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.
  • Android Phones: Pixel 6A or devices with 4GB+ RAM.
  • Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

Explore Parcel Tracker’s full functionality

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Used in wide spread of industries

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