Condominium

Parcel Management Made Easy for Condominiums and Stratas

Log, Notify and Hand-off parcels: Deliver exceptional resident experiences while streamlining parcel logistics for condominiums, stratas and multi-tenant residential properties.

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Streamlining parcel management of 1000s of institutions:

Results achieved by our Mailroom solution

cut down in parcel managment

parcels scanned daily

quicker parcel collection

Why Residential and Owners choose Parcel Tacker

Eliminate Parcel Chaos

Keep lobbies and mailrooms organized by efficiently logging and tracking parcels, reducing clutter and confusion for staff and residents.

Enhance Tenant Satisfaction

Secure parcel handling ensures no lost deliveries, and automated notifications make pickup easy and hassle-free for residents.

Reduce Staff Workload

Automate parcel logging and streamline workflows, freeing up front-desk staff to focus on tenant services and other priorities. Properties typically save 4-6 hours per day on parcel handling alone.

Never get blamed for a lost parcel

Track every parcel’s journey from arrival to pickup with photo logs, timestamps, and digital signatures, ensuring complete transparency and security for residents and property managers.

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Why Residential and Owners choose Parcel Tacker

Eliminate Parcel Chaos

Keep lobbies and mailrooms organized by efficiently logging and tracking parcels, reducing clutter and confusion for staff and residents.

Enhance Tenant Satisfaction

Secure parcel handling ensures no lost deliveries, and automated notifications make pickup easy and hassle-free for residents.

Reduce Staff Workload

Automate parcel logging and streamline workflows, freeing up front-desk staff to focus on tenant services and other priorities. Properties typically save 4-6 hours per day on parcel handling alone.

Never get blamed for a lost parcel

Track every parcel’s journey from arrival to pickup with photo logs, timestamps, and digital signatures, ensuring complete transparency and security for residents and property managers.

Start for Free

Customer Success Stories

Capterra

4.8

SourceForge

4.8

parcels daily per site

100

faster parcel logging per site

“All of the team were singing Parcel Tracker’s praises, and the directors loved it for the time savings that the team would get from it.”

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≈750

hours annual time savings

≈5.2x

faster collections

"Parcel Tracker has been really efficient and It has cut down the time required to log deliveries and notify clients.“

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Tailored Features for Condos

AI-Powered Parcel Logging

Log parcels quickly with optical character recognition (OCR) technology that reads names, barcodes, and handwritten labels, even on informal deliveries from family and friends. No barcodes are needed.

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Secure Notifications and Parcel Handoffs

Automatically notify tenants of parcel arrivals and enable secure pickup with QR codes, reducing delays, improving resident satisfaction and creating a proof of collection for reception staff.

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Self-Service Collection Options

Tenants can independently retrieve parcels using kiosks or secure parcel rooms, offering 24/7 flexibility.

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Logging Returns and Outbound Parcels

Easily manage outgoing parcels by generating labels, logging returns, and creating a detailed record of all outbound items, streamlining the return and dispatch process for tenants.

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Multi-Site Management

Manage parcel logistics across multiple properties from a single, centralized platform, perfect for portfolio managers.

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Detailed Reporting and Insights

Generate actionable reports on parcel volumes, tenant pickup trends, and courier performance to improve operations.

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Why Residential and Owners choose Parcel Tacker

No items found.

Try Parcel Tracker for Free

Start your 14-day trial of the Pro Plan, and after that, keep using Parcel Tracker for free! Manage up to 100 parcels each month at no cost—forever.

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Customer Success Stories

Capterra

4.8

SourceForge

4.8

cut down in parcel managment

parcels scanned daily

“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

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80%

cut down in parcel managment

100+

parcels scanned daily

“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Read Full Story

Watch video

80%

cut down in parcel managment

100+

parcels scanned daily

“It minimized massively the ability to lose track of where parcels are and what has been collected. It is a, far more secure system.”

Read Full Story

Watch video

View All Customer Stories

Used in wide spread of industries

Best Use cases for Commercial Real Estate

Used in wide spread of industries

Best Use Cases for Condominiums

Mailroom App

Your daily workhorse for parcel check-in and check-out.

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Reception App

Quick scans, instant alerts, and no more queues.

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See All Industries

Try Parcel Tracker for Free

14-day free trial, no card required

Free plan always available for up to 100 parcels a month

Switch plans anytime

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Scale With Security in Mind

Parcel Tracker is audited and certified by industry-leading third-party standards.

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Frequently asked questions

How does Parcel Tracker simplify parcel management?

Parcel Tracker automates the parcel logging process and sends instant notifications to residents, saving up to 90% of the time typically spent on manual tasks. This ensures smoother operations, less time wasted, and happier residents in your condo or strata community.

How does Parcel Tracker enhance data security?

Parcel Tracker uses GDPR-compliant encryption, HTTPS protocols, and robust tracking features to secure tenant and parcel data, giving property managers peace of mind.

What support is available if property staff have questions?

Parcel Tracker offers 24/7 support and onboarding resources to help property staff quickly resolve any issues. A comprehensive knowledge base is also available to address common questions and troubleshooting needs, ensuring smooth operations.

Is Parcel Tracker easy for strata staff to use?

Yes, Parcel Tracker is designed for simplicity. Its intuitive mobile and web platforms require minimal training, enabling strata staff to efficiently manage parcels from day one without added complexity.

Can Parcel Tracker handle informal deliveries, such as handwritten packages?

Yes, Parcel Tracker’s AI-powered OCR technology reads handwritten labels and can even generate barcodes for tracking. This makes it ideal for deliveries from family, friends, or other informal sources.

How does Parcel Tracker enhance resident satisfaction?

With secure notifications and seamless pickup options, residents are assured their parcels are handled properly. Efficient management reduces clutter in mailrooms and ensures no parcels are lost, significantly improving resident confidence.

Can residents collect parcels when strata staff aren’t available?

Yes, residents can access their parcels independently through self-service kiosks or secure parcel rooms. QR codes and email notifications make it easy for residents to pick up parcels 24/7, even without staff assistance.

What devices are compatible with Parcel Tracker?

Mailroom App:iPhones: SE (3rd Gen) or 12+ for optimal performance.• Android Phones: Pixel 6A or higher (6GB RAM, 2.8 GHz recommended).• Tablets: Not ideal due to size, but OnePlus Pad is a suitable option if required.Kiosk App:• iPhones: Minimum: iPhone 8 or SE (2nd Gen). Recommended: SE (3rd Gen) or 12-14.• Android Phones: Pixel 6A or devices with 4GB+ RAM.• Tablets: Any iPad from the last five years (iPadOS 11+) or newer Android tablets with 3GB+ RAM.

Can notifications be customized to reflect the condo or strata’s branding?

Yes, Parcel Tracker allows you to personalize notifications with your condo or strata’s logo, branding, and tailored messaging, ensuring a professional and cohesive experience for residents.

Does Parcel Tracker integrate with existing property management systems?

Yes, Parcel Tracker integrates seamlessly with popular property management systems to ensure a unified solution for parcel and tenant management.

Start using parcel tracker For free

After your 14-day trial of the Professional Plan, enjoy the free version of Parcel Tracker – you’ll be able to manage 100 parcels per month for free, forever!

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