Best Parcel Management Software in 2024

The explosive growth of online shopping and the global expansion of marketplaces has made managing shipments challenging. 

Fear not, shippers. Parcel management software is your secret weapon. It offers streamlined workflows, happy customers, and a little time for yourself. 

But unsure of which software to choose? We’ve dove deep into what’s available on the market to give a breakdown of the best software. 

What is Parcel Management Software?

The e-commerce boom has made keeping track of shipments a logistical challenge. 

Parcel management software streamlines the chaos and transforms your shipping operations. These software programs act as your logistics control center. 

Its primary functions are automating and optimizing every step of the shipping journey, which aims to reduce human errors, unnecessary workloads and to make parcel management, delivery and pickup more efficient. 

What are the Benefits of Parcel Management Software? 

There are many benefits to using software to digitize parcel management, including; 

• Order fulfillment on autopilot,
• Labels generated in seconds,
• Real-time tracking showing where each package is,
• Mapping out the most efficient delivery routes to save time and money.

With parcel management software, businesses can ensure on-time deliveries, reduce shipping costs, and keep customers happy. And the benefits extend into many industries. For example, student accommodation facilities can leverage these solutions to manage the constant flow of packages for residents.

Best Parcel Management Software in 2024

The benefits are clear, but what software best suits your parcel management needs? We’ve reviewed the market and selected the seven best options. 

1. Parcel Tracker

Parcel Tracker streamlines mailroom management across various facilities. This software distinguishes itself by prioritizing contactless collections and secure parcel handoffs. 

Whether your domain is a bustling office complex, a university campus teeming with students, a hospital environment, or a government building, Parcel Tracker equips you to handle the ever-growing volume of packages with both efficiency and security in mind.

Here are the key features that elevate Parcel Tracker:

• Contactless Convenience: Parcel Tracker minimizes physical contact, recognizing the importance of health and safety in today's environment. Its functionalities facilitate secure pickup and drop-off procedures, ensuring a safe environment for staff and recipients.
• Broad User Compatibility: The software offers a user-friendly experience. From office managers juggling high package volumes to university mailroom personnel, hospital staff coordinating deliveries, and government building administrators overseeing secure parcel handling, the intuitive interface eliminates the need for extensive technical knowledge.
• Measurable Efficiency Gains: Parcel Tracker boasts a positive impact on user productivity. Our software streamlines mailroom processes, delivering an average time savings of 1250 hours annually. This translates to significant cost reductions and a more productive work environment for your organization.

Starting price: $130/month

2. QTrak

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QTrak offers a modular platform that adapts to your workflow. Targeting small and mid-level student accommodations, hotels, and conference centers, you can tailor QTrak to integrate with your existing processes. However, a downside to consider is that this platform has limited features and isn’t compatible with enterprises. 

Here are QTrak's standout features: 

• Quick Configuration: Businesses can easily adapt QTrak to their current parcel management processes. 
• Fixed Pricing: QTrak offers companies fixed pricing.
• Parcel Lockers Available: Offers computerized parcel lockers. It is quick to log a parcel and notify the recipient. 

Starting price: $2000/year

3. Notifi

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Notifii focuses on user-friendliness and a robust notification system. This software is suitable for multi-unit residential buildings, such as apartments and houses. 

Here are Notifii Track’s main features: 

• Seamless User Experience: Notifii Track boasts a clean and intuitive interface, making it easy for anyone to navigate and track their packages. This means minimal onboarding time for residents and staff and streamlined adoption. 
• Parcel Lockers Available: Notifii Track offers automated parcel lockers, combining hardware technology and modern software to streamline delivery. Recipients automatically receive access codes for their lockers via email and SMS. 
• Vast Range of Integrations: This software supports a wide range of integrations, including property management tools, corporate directories, sign-on services, and APIs for custom integrations.

Starting price: $99/month

4. iLobby 

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iLobby is an intuitive platform for mid-market and enterprise office spaces and mailrooms. While this solution is inexpensive, it requires extensive manual data entry, which can be tedious and time-consuming, and lacks features for complex workflows. 

Here are iLobby’s main features: 

• Extensive Range of Integrations: iLobby’s standout feature is its vast selection of integration options. Businesses can integrate this parcel management software with solutions for visual access controls, external watchlists, email and calendar, and CRM. 
• Easy to Use: Businesses new to parcel management software will find value in iLobby’s usability. Navigating and configuring this platform is quick and easy. 
• Full Suite of Office Management Tools: This software boasts tools for visitor management, meeting room management, desk space management, and so much more. 

Starting price: $99/month

5. Envoy Deliveries

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Envoy would be most valuable to mid-level and enterprise office spaces. This software is all about efficiency and delivering a smooth pick-up experience. Businesses considering this solution can’t access real-time parcel recipient detection and have limited parcel management functionality.

Here's Envoy Deliveries main features:

• Extensive Office Management Tool Selection: Offering a wide range of office management tools, companies can leverage solutions to manage visitors, desk space, and meetings.  
• Vast Range of Integrations: Businesses can integrate with many platforms, including Google Calendar, Zoom, Pipedream, Sharebit, AVPMi Parking, and Kisi. 
• Easy to use: Envoy Deliveries is straightforward to use for parcel management. Navigating the user interface is easy, and businesses don’t have to worry about complex configuration.

Starting price: $5/recipient  

6. PackageX

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PackageX carves a niche in the market with its focus on mid-level and enterprise warehouses, retailers, and mailrooms. This solution offers resources to support complex parcel management workflows but does not provide real-time package detection. PackageX also requires constant internet connectivity. 

Here's what elevates PackageX as a contender:

• Parcel Dispatch and Courier Label Generation: Generating labels to organize parcels makes dispatch and delivery much easier. 
• Custom Label Printing: Custom label printing optimizes package dispatch and helps improve mailroom organization. Businesses can separate fragile items, urgent goods, and large parcels. 
• Extensive Features for Complex Parcel Handling: Companies with high-level parcel handling processes can leverage PackageX’s robust features. These capabilities include delivery routing, inbound tracking, and real-time visibility. 

Starting price: $240/month

7. Verkada Mailroom

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Verkada Mailroom prioritizes integrated video surveillance and real-time monitoring for enhanced security. This software caters to mid-market and enterprise office spaces, government buildings, and healthcare facilities. However, this platform has limited parcel management capabilities, and businesses can’t purchase these functions alone — they must buy the product bundle, including visitor management. 

Here are Verkada’s main features:

• Integration with Verkada CCTV Cameras: Verkada offers seamless integration of its parcel management system with its video surveillance solutions. This unified platform allows you to track packages in real time while monitoring activity around storage areas and access points.
• Easy to Use: Configuring and using this parcel management platform is straightforward and efficient. Businesses aren’t weighed down by adopting complex processes and navigating a convoluted user interface. 
• Great User Interface The software offers a user-friendly interface, making it easy for staff to manage deliveries and access relevant information. Additionally, Verkada boasts a cloud-based architecture, allowing for remote access and real-time monitoring from any internet-connected device.

Starting price: $3600/year

How to Choose a Parcel Management System

Selecting the ideal multi-carrier parcel management system is critical. 

The right software can streamline operations, boost efficiency and enhance customer service. But how do you make the most informed decision with numerous software options? 

Let's look into some key factors to guide your selection process.

1. Integration Capabilities

Choosing the right parcel management system is like picking the perfect teammate: it should work well with your existing team. 

Look for a system that connects with the programs you already use. This way, information gets moved between programs automatically, saving time and avoiding errors from typing things in by hand. Another essential feature is the ability to work with different delivery companies. This gives you more choices when shipping packages, allowing you to pick the most affordable or fastest option for each one.

2. Scalability

As your business thrives, your parcel management system should keep pace. Prioritize a scalable solution that can accommodate increasing package volumes without compromising performance. A scalable system ensures your operations maintain efficiency and accuracy even as your business grows. It also means you can seamlessly handle a surge in orders during peak seasons. 

3. Real-Time Tracking and Visibility

In today's digital age, transparency is critical. Real-time tracking gives you and your customers constant visibility into package location and estimated delivery times. This allows for proactively managing customer expectations and addressing potential delays before they arise. Furthermore, consider the advantages of multi-location parcel management. Real-time visibility across your logistics network empowers you to identify bottlenecks, optimize delivery routes, and elevate customer service through efficient and timely deliveries.

4. Cost Considerations

Beyond the initial price tag, consider the system's long-term value, especially for multi-carrier businesses. 

Multi-carrier parcel management solutions software can unlock volume discounts, optimize carrier selection, and minimize errors through automation, leading to significant cost savings and operational efficiency.

Secure Your Parcel Collections and Drop-offs

You can transform your shipping operations with the right multi-carrier parcel management system. 

Refrain from settling for a clunky, outdated system that slows you down. Instead, implement a seamless workflow with features like real-time tracking, multi-location management and effortless integration with your existing software. 

‍Parcel Tracker offers unmatched efficiency, security, and convenience – all designed to empower your business for success. Ready to experience the Parcel Tracker difference?