Smart Send

They assist e-commerce businesses in shipping more efficiently, quickly, and profitably. Find cost-effective shipping solutions without the stress and uncertainty. Smart Send collaborates with you to provide more efficient solutions that save time and money for your company.Smart Send is the first and longest-running online courier aggregation service in Australia. Director Steven Visic and Chris Madden started the company in 2006 because they noticed a gap in the market for competitive pooled courier services and pricing for SME firms that were not being served by courier and freight providers at the time. Smart Send has evolved into a digital-age courier business throughout the years. Through a variety of specialized shipping options and assistance for established businesses, they help e-commerce retailers ship easier, faster, and more profitably.Why choose Smart Send?API Integration - By connecting with your wholesale or e-commerce solution, their technology interfaces with yours to provide quotations to your clients and staff, generate shipping labels, and save you time.Delivery Services - They have ties with seven major airlines as well as more than 50 freight and courier services, so they can always assist you to get the best pricing.Unparalleled Customer Service - Their crew has a combined 100+ years of expertise in the transportation sector. During business hours, you'll have access to their acclaimed '9 Minute Response Time' for online support questions.Proactive Customer Support (Coming Soon) - We care when things go wrong, and their Smart AI reacts immediately when a package is delayed.Shiplytics - Analytical tools, data, and reporting help you monitor the efficiency of your shipping procedures.Shipping Strategy - They'll work with you to figure out how to get the best overall value for your money, not just the cheapest shipping rates. Smart Send is more than just a courier matching service. They work as an extension of your company and invite you to monthly operations calls to analyze your activities and identify cost and efficiency improvements. Smart Send is the partner you need to reduce shipping costs and improve customer satisfaction whether you run a wholesale or e-commerce firm.