Oman Post

Oman Post offers a wide range of mail and logistics services that connect people throughout the Sultanate and beyond the world. The company's service portfolio includes both traditional and virtual P. O. Boxes, through its e-Commerce shipping service "Matjar," which allows consumers to ship from the United States to Oman in 5-7 days at cheap pricing, to its premium international document and parcel shipping services Express Mail Service (EMS) and International Premium Express Mail (IPEX). Oman Post's EMS service, which achieved 98.9 percent on-time delivery in 2020, has been recognized by the Universal Postal Union (UPU). The company is also focusing on its domestic and international door-to-door express delivery capabilities through Asyad Express, a new fast and agile service. With the ability to deliver within 48 hours across Oman, Asyad Express serves a variety of businesses, with a particular emphasis on SMEs, by providing a network of premium international connections with cash and card on delivery options to Oman and the region.Putting the customer first, Oman Post uses a Lean approach across its operations, implementing the European Foundation for Quality Management (EFQM), and is the Sultanate's first Omani company to be recognized as "Committed to Excellence." The company is committed to this integrated business excellence framework, which fosters long-term performance and, as a result, higher levels of customer satisfaction. Oman Post is embracing emerging technology to modernize its operations and global network, as well as develop new efficiencies, goods, and services. It employs approximately 500 people across the Sultanate and collaborates with 677,000 post offices in more than 200 countries through its membership in the UPU and relationships with other international partners.Oman Post is a true part of Oman's history, having played a role in the country's growth since the first day of service in 1856, when the British Postal Department built the first post office in Muscat. It wasn't until a little more than a century later that the department was fully integrated into the Omani government.Post offices with a full range of services for a new nation were established around the country as a result of Oman's revival in the early 1970s.His Majesty Sultan Qaboos bin Said recognized the need of an established postal system in the continuous growth of Oman and issued a Royal Decree establishing Oman Post in 2005.