Founded in 2013, Cainiao Network ("Cainiao") is a global smart logistics company and the logistics arm of Alibaba Group. As part of its commitment to create customer value, it adopts a collaborative approach to logistics that aims to improve efficiency and customer experience for all players along the supply chain. It carries forward Alibaba's mission of making it easy to do business anywhere by aiming to deliver anywhere in China within 24 hours, and across the globe within 72 hours. The delivery network spans 224 countries and regions worldwide, as well as 2,800 districts and counties in China. They also work with more than 90 domestic and international partners. The warehouse network spans 250 cities, with 200 warehouses outfitted with a smart storage system. It processes data for 70% of all packages in China – an average of 42 million per day. The network employs over 2 million delivery and warehouse personnel, as well as 230,000 vehicles and 180,000 delivery stations. On its data platform, the network receives over 800 million delivery status updates per day.Cainiao has taken a different approach to logistics. Their interdisciplinary platform includes delivery, warehouse, pick-up, rural, and cross-border logistics. The platform connects partners, collects data, and enables a more efficient service that benefits both collaborating parties and end users. Cainiao has established a data platform that processes an average of 4.2 million packages per day, or 70% of total deliveries in China, in collaboration with the top 15 delivery firms in China, including SF Express, Shentong Express, YTO Express, ZTO Express, and Yunda.
Parcel Tracker provides tracking both for international postal services (delivery services run by countries) and for couriers (private companies such as UPS and FedEx).