The app comes with a 1-month trial that is unlimited in features. All the premiums features are available and you can scan as many parcels as you need to. Once the trial ends, you can scan up to 200 parcels for free per month.

Yes, we can track:
-The amount of parcels received, over time.
-Parcel hold times are crucial for understanding how long it takes for your mailroom to get it to the recipient. This is useful to know where you need to improve speed of delivery.
-Parcel delivery and collection times can be tracked per day and per week. This way you know, when is rush hour and why pace picked up during the day.
-The time in which parcels are logged. It's very important to know this so you can see how your sending and delivery services are shaping up.

The app was designed to help you track parcels regardless of your savviness with tech. In our mailroom, there are employees above 60 and front desk staff which are in their 20s, all using the app. It's simple to use and needs zero training.

‍

If you don’t have intense requirements, you can just use our app for free. Be sure that you are receiving no more than 200 packages per month and it will be free indefinitely. It's free to set up an account and you don’t even need a credit card.

Yes, it can log both letter mail and parcels.

Customize your email notifications, with a specific automated message and or logo to name a few things. This helps your business with brand continuation.

‍

The Internal Parcel Tracker gives you the option, so just one person can receive all the notifications for several other people.

Just open up your “History” tab and see all the parcels that have come in and gone out. Check out the different filter options to find specific collections, pending parcels, by residents, etc. You can also view, who logged which parcel and when they were collected. We save photos of parcels and the signatures which we made upon collection. It goes without saying, this makes end to end tracking easier and less stressful.

Because of the current situation regarding the COVID-19 pandemic, social distancing is a high priority. Tenants are able to collect their parcels thanks to QR scanning codes. This is secure and yet, won’t put anyone at risk due to physical interaction that e-signs would produce. We lessen the chance of transmission because nobody needs to touch anybody or anything to get their parcels.

Because of the current situation regarding the COVID-19 pandemic, social distancing is a high priority. Tenants are able to collect their parcels thanks to QR scanning codes. This is secure and yet, won’t put anyone at risk due to physical interaction that e-signs would produce. We lessen the chance of transmission because nobody needs to touch anybody or anything to get their parcels.

There are two methods for collecting the proof that a parcel has been picked up. This is done purely for internal tracking purposes. Firstly, all tenants will be given a unique QR code which can be found in their email message. You can use the QR code to pick up your parcel as well as prove that they made the collection at a later time.

If the collections are done manually, the recipient can just leave an e-signature on a smartphone for confirmation. You can view all your parcel history, whether sent or collected and whether or not it was scanned or signed.

Your recipients will be sent reminders to come collect their parcels if they require collection. This means every parcel is taken by the rightful recipient. The mailroom has never felt so empty and decluttered before!
‍
You are able to set the number of and time between reminders as you see fit

No, if you use our Internal Parcel Tracker, you won’t need to manually enter the data. Point your smartphone’s camera directly toward the label and then scan the name printed on the parcel receipt. The tracker will automatically read the text and recognise the name of the tenant. It then sends an email and or text to them to let them know what stage it is currently in, in the delivery stages.

We’re able to detect the barcode, courier and automate the delivery of your parcel from there.

‍

Below are listed the specification for your internal parcel tracker software.

Minimum Parcel Tracker Android Specifications:
-Android 5.0 or later
-2GB of RAM
-1.5GHz processor

Suggested Parcel Tracker  Android Specifications:
-Android 7.0 or later
-4GBP of RAM
-2.2GHz processor

Minimum Parcel Tracker  iOS specification:
-iPhone 6 or later
-iOS12 or later

Suggest Parcel Tracker iOS Specification
-iPhone 8 or later
-iPad 2019 or later

No, all you need is to download the app. The software is very advanced so you don’t need to buy any specific technology to use it. Download the app onto your Android, iOS and or web platform and begin using it straight away.

If you want, add nicknames for recipients. This is super useful if you have international tenants that accept parcels under different names.

Our app is so advanced that it can easily detect a tenant’s name from the label, even if you haven’t written your name or address completely. The App will detect the name from the scan and then search for them manually thanks to the in-app database.

If you have a parcel without a barcode, grab a sharpie and write the distinctive number and just record it into our app, manually. If you can, stick a barcode onto the parcel using sticky labels.

We focus on making our customers life easier. Parcel Tracker:

• is incredibly easy to use.
• boosts your staff happiness by removing any manual data entry.
• increases your resident satisfaction by instantly notifying them on Parcel arrival.

We offer direct support anytime and continuously develop the platform to further help our customers.